Privacy Policy
Last updated: May 2026
Contents
1. Introduction
Shipmark ("we", "us", "our", or "Company") operates the Shipmark application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application, including any other media forms, media channels, mobile websites, or mobile applications related to, operated by, or connected thereto.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our application. By accessing and using Shipmark, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
2. Data Collection
We collect information you provide directly and automatically when using our service:
Information You Provide:
- Account credentials (email, password)
- Profile information (name, team details)
- Work logs and project data
- Communication preferences
Automatically Collected:
- IP address and device information
- Usage patterns and activity logs
- Browser type and operating system
- Cookies and similar tracking technologies
3. How We Use Your Data
We use collected information for:
- Providing and improving our services
- Authenticating users and managing accounts
- Communicating important updates and notifications
- Personalizing your experience
- Analyzing usage trends and service performance
- Detecting fraud and ensuring security
- Complying with legal obligations
4. Security Measures
We implement comprehensive security measures to protect your data:
- AES-256 Encryption: All sensitive data is encrypted using AES-256 encryption, both in transit and at rest.
- Vault System: Sensitive information is stored in our secure vault with additional layers of protection.
- HTTPS Only: All communications are encrypted using HTTPS protocol.
- Access Controls: Role-based access controls limit data access to authorized personnel only.
- Regular Audits: We conduct regular security audits and penetration testing.
5. Data Retention
We retain your personal data for as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data at any time, subject to certain legal and operational requirements.
When you delete your account, we will remove your personal data within 30 days, except where we are required to retain it by law or for legitimate business purposes.
6. Your Rights
Depending on your location, you may have certain rights regarding your personal data:
- Right to access your personal data
- Right to correct inaccurate information
- Right to request deletion of your data
- Right to restrict processing
- Right to data portability
- Right to opt-out of marketing communications
To exercise any of these rights, please contact us at hello@softdeck.in.
7. Third-Party Services
Shipmark may integrate with third-party services for enhanced functionality. We only share necessary data with trusted partners and require them to maintain data protection standards consistent with ours. Current integrations include:
- Authentication providers (for account security)
- Cloud infrastructure and database hosting partners (for running the service)
- Transactional email providers (for account and notification emails)
We do not currently use third-party analytics or advertising trackers on this site or in the Shipmark application. If that changes, this section will be updated before any such integration goes live.
We do not sell, trade, or rent your personal data to third parties for their marketing purposes.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Shipmark Privacy Team
Email: hello@softdeck.in
This Privacy Policy is effective as of May 2026 and may be updated from time to time. We will notify you of any material changes by posting the updated policy on this page.