Getting Started
This is the page to bookmark before you touch anything else. It covers creating your account, choosing how you sign in, picking the account type that matches how you work, and logging your very first entry.
Create Your Account
One sign-up creates your account and your first workspace together.
Choose How You Sign In
Password, Google, or a one-time email code — pick whichever fits.
Freelancer vs. Agency
One setting that shapes which settings you see — not a pricing tier.
Your First Log
The 30-second habit that makes everything else in Shipmark useful.
From sign-up to visible work
The path every new workspace follows in its first day.
Create account
Sign up, verify your email, pick Freelancer or Agency.
Choose sign-in
Password, Google, or email code — your call.
Log your first entry
One sentence, 30 seconds.
Invite your team
Bring in teammates once you have something to show them.
Create Your Account
One sign-up creates your account and your first workspace together.
Why it exists
Every log, project, and client in Shipmark belongs to a workspace. Signing up creates your user account and a starter workspace in the same step, so there's no separate 'create an org' flow to get through first.
When to use it
Before anything else — this is always step one.
- 1
Go to the registration page
Enter your name, email address, and a password.
- 2
Verify your email
Enter the 6-digit code we send you to confirm the address is yours.
- 3
Choose your account type
Freelancer or Agency — see the next section for what changes.
- 4
You're in
You land straight in your new workspace, ready to log your first entry.
Pro Tip
Pro Tip
Choose How You Sign In
Password, Google, or a one-time email code — pick whichever fits.
Why it exists
Not everyone wants to manage another password, and not everyone has (or wants) a Google account tied to their work. Shipmark treats all three sign-in methods as equally secure and interchangeable.
When to use it
At sign-up, and again any time you log in afterward.
- 1
Password
The classic option — set one during registration, change it anytime from your profile.
- 2
Google
One click, no password to remember. Using it on a new email creates your account automatically.
- 3
Email one-time code
Enter your email, get a 6-digit code, sign in without a password at all.
Pro Tip
Pro Tip
Freelancer vs. Agency
One setting that shapes which settings you see — not a pricing tier.
Why it exists
Agency unlocks workspace-wide settings a solo Freelancer doesn't need — like shared billing branding. It has nothing to do with the Free/Pro plan, which is priced and limited the same way for both.
When to use it
Chosen at sign-up, changeable later from Settings if your business grows.
Pro Tip
Pro Tip
Your First Log
The 30-second habit that makes everything else in Shipmark useful.
Why it exists
A log is Shipmark's core input — three pieces of information (what, how long, what kind of work) are what every dashboard, report, and client-facing timeline is built from.
When to use it
As you finish something, or at the end of a work session.
- 1
Click "+ New Log"
Available from the dashboard or the My Logs page.
- 2
Type what you did in plain English
Natural-language quick logging reads a sentence and fills in the work type, duration, and title for you.
- 3
Fix anything it guessed wrong
Every field stays editable — quick log is a head start, not a black box.
- 4
Save
It appears instantly in your log history, ready to roll into reports and dashboards.
Pro Tip
Pro Tip
Best practices
- Log as you finish something, not at the end of the week — memory of exactly what you did fades within a day.
- Use natural-language quick logging for your first few weeks until the work-type categories become second nature.
- Pick your theme (light or dark) on day one from Settings — it's a small thing, but you'll be looking at this screen daily.
Troubleshooting
Frequently asked questions
Related guides
Need more help?
Can't find what you're looking for here — try these.